Terms of Use

These Terms of Use (“Terms”) are a binding agreement between you and Blocks, operated by Aulasneo (“Blocks”, “we”, “us” or “our”), and govern your access to and use of our website, learning tools and related services (collectively, the “Service”). By creating an account, launching a Blocks activity, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be able to form a legally binding contract to use the Service. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms. You are responsible for the accuracy of your registration information, for safeguarding your credentials, and for all activity under your account.

2. The Service

Blocks provides AI-assisted learning tools that integrate with Learning Management Systems through the LTI 1.3 standard, together with a multi-tenant authoring workspace. We may add, modify or discontinue features at any time, and we may set technical and usage limits.

3. Use by institutions and end users

Where an educational institution or organisation (a “Customer”) makes the Service available to instructors and students, the Customer is responsible for configuring its integration, for the lawfulness of the data it sends us, and for the conduct of its users. End users who access Blocks through their institution’s LMS use the Service subject to both these Terms and their institution’s policies.

4. Acceptable use

You agree not to:

• Use the Service unlawfully or in violation of any applicable regulation, or infringe the rights of others;
• Upload malware, attempt to gain unauthorised access, probe or disrupt the Service or its security, or circumvent usage limits;
• Reverse engineer, copy, resell or create derivative services from the Service except as permitted by law;
• Submit content that is unlawful, harmful, harassing, defamatory or that you lack the right to provide;
• Use the AI features to generate prohibited, deceptive or harmful content, or to facilitate academic dishonesty in violation of institutional policy; or
• Use the Service to build a competing product or to misuse others’ personal information.

5. Your content

You and your institution retain ownership of the activities, materials, submissions and other content you create or upload (“Customer Content”). You grant us a limited, worldwide, non-exclusive licence to host, process and transmit Customer Content solely to operate and provide the Service to you, including processing through our AI service providers. You are responsible for ensuring you have the rights and permissions necessary for the content you provide.

6. AI features and disclaimer

The Service uses artificial intelligence to generate content and to assist with authoring, grading and analysis. AI output may be inaccurate, incomplete or unsuitable, and may not reflect our views. AI-generated grades and analyses are provided to assist instructors, who remain solely responsible for reviewing results and for final academic decisions. You are responsible for evaluating the accuracy and appropriateness of any AI output before relying on it.

7. Plans, credits and billing

Paid plans, subscriptions and AI credits are billed through our payment processor in accordance with the pricing and terms presented at purchase. Unless stated otherwise, fees are non-refundable, subscriptions renew automatically until cancelled, and you authorise recurring charges. Taxes may apply. We may change pricing prospectively with notice. AI credits may expire as described at purchase and have no cash value.

8. Intellectual property

The Service, including its software, design, trademarks and content (excluding Customer Content), is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

9. Third-party services

The Service integrates with third-party platforms and providers, including your LMS, cloud and AI infrastructure, and payment processing. We are not responsible for third-party services, and your use of them may be subject to their own terms.

10. Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

11. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or its users. On termination, your right to use the Service ends; provisions that by their nature should survive (such as ownership, disclaimers, limitations of liability and indemnification) will survive.

12. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, or that AI output will be accurate or reliable. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

13. Limitation of liability

To the maximum extent permitted by law, we and our suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, data or goodwill, arising from or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amounts you paid us for the Service in the twelve months before the event giving rise to the claim, or one hundred U.S. dollars. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Blocks and its affiliates, officers and employees from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from your Customer Content, your use of the Service, or your violation of these Terms or applicable law.

15. Governing law and disputes

These Terms are governed by the laws applicable at the place of establishment of the operator of the Service, without regard to conflict-of-law rules, and the courts of that jurisdiction will have competent authority over disputes, except where mandatory consumer-protection laws of your country of residence provide otherwise.

16. Changes to these Terms

We may update these Terms from time to time. We will post the revised version with a new “Last updated” date and, where required, provide additional notice. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

17. Contact

If you have questions about these Terms, contact Aulasneo at support@aulasneo.com.